DELIVERY

We deliver to most EU countries and offer free delivery above a certain amount, depending on the country.


For countries not listed below, please contact us for a shipping quote. We do not deliver outside the EU.

COUNTRY
DELIVERY COSTS
DELIVERY TIMES
(IN BUSINESS DAYS)*
FREE DELIVERY FROM
FROM

France, Monaco, Belgium, Luxembourg, (Mondial Relay)

4,90 €

3 Days

49 €

France & Monaco (Colissimo Home Delivery)

6,90 €

48 H

300 €

Spain, Portugal, Netherlands (Mondial Relay)

4,90 €

5 Days

59 €

Germany, Belgium, Luxembourg, Spain, Portugal, Netherlands (Mondial Relay Home Delivery)

6,90 €

3 - 5 Days

150 €

Germany, Austria, Belgium, Spain, Italy, Portugal, Netherlands (Colissimo Home Delivery)

8,90 €

2 - 3 Days

 - 

Republic of Ireland (DPD Tracked)

€12.00

4 - 5 Days

 -

 

* Delivery in business days. Orders placed after 2 p.m. will be processed and shipped the next business day. Orders placed before 2 p.m. will be shipped the same day. The delivery times shown are those provided to us by the carriers.

 

If there are delays beyond the timeframes provided by the carriers, these are unfortunately beyond our control and we are unable to provide compensation. We do everything possible to meet our stated delivery times.

In exceptional circumstances such as extreme weather conditions or Christmas/Black Friday, these may be subject to delays. This is beyond our control. 

Furniture Delivery 

 

Furniture is always delivered to the door, at street level. Please carefully inspect the boxes and furniture upon arrival. If you accept a delivery whose boxes are damaged, you must clearly indicate “damaged” on the delivery note. Otherwise, no dispute can be filed. Please contact us about this within 24 hours.

Missed delivery appointments are charged by the carrier, and we are required to pass these charges on in accordance with the carrier’s invoice. If a delivery is refused and returned to the brand because you decide that you no longer want the product, all associated shipping costs (shipping to the customer and return to the brand) are charged at the same rates as ours and deducted from the refund for the items. We do not cover shipping costs if the items are not paid for and kept by the customer.



Damaged Deliveries – Especially Furniture

Please carefully inspect the boxes and furniture upon arrival. If it is damaged, please refuse it from the delivery driver and clearly indicate “refused due to damage” on the delivery note. Otherwise, no claim can be made for damaged deliveries with the carrier or Les Petits. This inspection is your responsibility.